Privacy policy

United Sports (PVT) Ltd.
Last Updated: April 23, 2026

Introduction

United Sports (PVT) Ltd. (“United Sports”, “we”, “our”, or “us”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from www.unitedsports.lk, or otherwise interact with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

1.1 Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account login details (if you create an account on Shopify)
  • Order history and purchase details
  • Communications with us (customer inquiries, support requests)

1.2 Payment Information

Payments are processed securely through CyberSource (via Hatton National Bank - HNB).

We do not store or directly access your card details. All payment data is handled by certified payment processors.

1.3 Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Pages visited and interaction data
  • Usage behavior on our website

1.4 Analytics and Tracking Technologies

We use tools such as:

  • Google Analytics
  • Cloudflare

These tools may use cookies and similar technologies to analyze traffic and improve user experience.

2. Sources of Personal Information

We collect personal information from:

  • You directly (when you place orders, create accounts, or contact us)
  • Automatically through your interaction with our website
  • Service providers (such as Shopify and payment processors)
  • Third-party tools (analytics and advertising platforms)

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Provide and Manage Services

  • Process orders and payments
  • Deliver products
  • Manage your account
  • Handle returns, exchanges, and support

Improve Customer Experience

  • Personalize your shopping experience
  • Recommend products
  • Improve website performance

Marketing and Advertising

  • Send promotional emails and SMS messages
  • Display relevant ads via platforms like Facebook and Google

You can opt out of marketing at any time.

Security and Fraud Prevention

  • Protect against fraudulent or unauthorized transactions
  • Secure our website and systems

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests or enforce policies

4. How We Share Your Information

We may share your personal information in the following cases:

Service Providers

  • Shopify (platform provider)
  • Payment processors (CyberSource / HNB)
  • Shipping and courier partners
  • Analytics and marketing tools

These parties only use your data to provide services on our behalf.

Shipping and Delivery

Your name, address, and phone number are shared with courier companies to deliver your orders.

Legal Requirements

We may disclose your information when required by law or to protect our rights.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve the Services.

Your information may be transferred to and processed by Shopify and its partners, including in countries outside Sri Lanka.

To learn more, please review the Shopify Privacy Policy:
https://privacy.shopify.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic and performance
  • Improve marketing and advertising

You can control cookies through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Maintain your account
  • Process transactions
  • Provide customer support
  • Comply with legal obligations

Order data is typically stored within the Shopify platform unless deletion is requested.

8. Data Security

We implement appropriate security measures including:

  • Secure payment processing
  • SSL encryption
  • Trusted third-party platforms

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request a copy of your data
  • Opt out of marketing communications

To exercise your rights, contact us at:
info@unitedsports.lk

We may verify your identity before processing requests.

10. Children’s Privacy

Our Services are not specifically intended for children. However, purchases are not restricted by age.

We recommend that minors use our Services under the supervision of a parent or guardian.

11. International Transfers

Your personal information may be processed outside Sri Lanka through third-party services such as Shopify.

We ensure that reasonable safeguards are in place when such transfers occur.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us:

United Sports (PVT) Ltd.
No. 245, R.A. De Mel Mawatha,
Colombo 03, Sri Lanka

Email: info@unitedsports.lk
Phone: +94 77 843 7017

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